Cancellation Policies

Holiday Boarding Cancellation Policy:

$45 is required at the time of booking over Holidays. Cancellations must be made 4 days prior to arrival in order to receive a refund or credit. Cancellations made within 4 days of arrival will be charged one night of boarding (via $45 deposit).

Grooming Cancellation Policy:

No show or cancellation without 48 hours notice of appointment date and time will result in a fee of 50% of the scheduled appointment.

Swimming Cancellation Policy:

No show or cancellation without 48 hours’ notice of appointment date and time will result in a fee of 50% of the scheduled appointment