Cancellation Policies

Holiday Boarding Cancellation Policy:

A card on file is required for all holiday bookings. Cancellations must be made 4 days prior to arrival date. Any no shows or cancellations made within 4 days of arrival will be charged the rate of boarding ($50).

Grooming Cancellation Policy:

No show or cancellation without 48 hours notice of appointment date and time will result in a fee of 50% of the scheduled appointment.

Swimming Cancellation Policy:

No show or cancellation without 48 hours notice of appointment date and time will result in a fee of 50% of the scheduled appointment